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    Privacy Policy

    Last updated: February 21, 2026

    1. Introduction

    FullStackCloser.ai ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our services, or engage with our AI agent deployments.

    By using our website or services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

    2. Information We Collect

    2.1 Information You Provide Directly

    • Contact Information: Name, email address, phone number, company name, and job title when you book a call, fill out a form, or purchase a service.
    • Payment Information: Payment details processed through Stripe. We do not store full credit card numbers on our servers -- Stripe handles all payment data securely.
    • Business Information: Information about your company, sales processes, marketing activities, and technology stack that you share during discovery calls and consulting engagements.
    • Account Information: Username, email, and password when you create an admin account or community membership.
    • Communications: Messages, emails, and other communications you send to us.

    2.2 Information Collected Automatically

    • Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths on our website.
    • Device Information: Browser type, operating system, device type, screen resolution, and language preferences.
    • Log Data: IP address, access times, referring URLs, and server response information.
    • Cookies & Tracking: We use cookies and similar technologies to improve your experience and analyze website usage. See Section 7 for details.

    2.3 Information Related to AI Agent Services

    When you engage our AI agent deployment services, additional data may be involved:

    • CRM & Prospect Data: Contact records, company data, and engagement history provided for AI agent training and operation.
    • Communication Content: Email templates, outreach scripts, press releases, and other content used by AI agents to communicate on your behalf.
    • Performance Data: Metrics on agent activities including emails sent, responses received, meetings booked, and content published.

    3. How We Use Your Information

    We use collected information for the following purposes:

    • Service Delivery: To provide, maintain, and improve our consulting services, AI agent deployments, and community resources.
    • Communication: To respond to inquiries, send engagement updates, share deliverables, and provide support.
    • Payment Processing: To process transactions and send billing confirmations through Stripe.
    • AI Agent Operation: To configure, train, and operate AI agents on your behalf -- including prospect research, outreach, content creation, and media relations activities.
    • Analytics & Improvement: To understand how our website and services are used, identify trends, and improve user experience.
    • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

    4. How We Share Your Information

    We do not sell your personal information. We may share information in the following circumstances:

    • Service Providers: With trusted third-party services that help us operate our business, including Stripe (payments), Mailgun (email), Google Analytics (website analytics), and cloud hosting providers.
    • AI Model Providers: When processing data through AI models (OpenAI, Anthropic, Google), data may be transmitted to these providers' APIs. We use enterprise-grade API agreements that prohibit these providers from using your data for training purposes.
    • Legal Requirements: When required by law, subpoena, court order, or government request.
    • Business Protection: To protect the rights, property, or safety of FullStackCloser.ai, our clients, or the public.
    • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

    5. Data Security

    We implement industry-standard security measures to protect your information, including:

    • Encryption in transit (TLS/SSL) and at rest for sensitive data
    • Secure session management with encrypted session tokens
    • Rate limiting and brute-force protection on authentication endpoints
    • Regular security audits and vulnerability assessments
    • Access controls limiting data access to authorized personnel
    • Self-hosted AI agent deployments where client data remains on client infrastructure

    While we take reasonable precautions, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

    6. Data Retention

    We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. Specifically:

    • Client Engagement Data: Retained for the duration of the engagement plus 3 years for reference and legal compliance.
    • Payment Records: Retained for 7 years as required by tax and financial regulations.
    • AI Agent Data: Prospect data and agent configurations are retained only for the duration of the active engagement. Upon termination, client data is deleted or returned within 30 days upon request.
    • Website Analytics: Aggregated analytics data is retained indefinitely. Individual-level tracking data is retained for 26 months.
    • Account Data: Retained until you request account deletion.

    7. Cookies & Tracking Technologies

    Our website uses the following types of cookies and tracking technologies:

    • Essential Cookies: Required for website functionality, including session management and security. Cannot be disabled.
    • Analytics Cookies: Google Analytics cookies that help us understand website usage patterns. These collect anonymized data about page visits, traffic sources, and user behavior.
    • Booking Widget: Our scheduling tool (LeadConnector) may set cookies to facilitate the booking process.

    You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

    8. Your Rights

    Depending on your location, you may have the following rights regarding your personal information:

    • Access: Request a copy of the personal information we hold about you.
    • Correction: Request correction of inaccurate or incomplete information.
    • Deletion: Request deletion of your personal information, subject to legal retention requirements.
    • Portability: Request your data in a structured, commonly used format.
    • Objection: Object to processing of your data for certain purposes, including direct marketing.
    • Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time.

    To exercise any of these rights, contact us through our website. We will respond to requests within 30 days.

    9. California Privacy Rights (CCPA)

    If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt-out of the sale of personal information. We do not sell personal information.

    10. International Data Transfers

    Our services are operated in the United States. If you are accessing our services from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to the transfer of your information to the US, which may have different data protection laws than your country of residence.

    11. Children's Privacy

    Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

    12. Third-Party Links

    Our website may contain links to third-party websites, including our booking system, social media profiles, and partner sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

    13. Changes to This Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. For material changes, we will make reasonable efforts to notify active clients via email. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

    14. Contact Us

    If you have questions or concerns about this Privacy Policy, your data, or wish to exercise your privacy rights, please reach out through our website or book a call at our scheduling page.