Terms of Service

    Last updated: February 21, 2026

    1. Agreement to Terms

    By accessing or using the FullStackCloser.ai website, purchasing consulting packages, or engaging our AI agent deployment services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Services.

    These Terms constitute a legally binding agreement between you ("Client," "you," or "your") and FullStackCloser.ai ("Company," "we," "us," or "our"). The Services are intended for business use by companies and professionals ("B2B"). By using the Services, you represent that you have the authority to bind your organization to these Terms.

    2. Services Provided

    FullStackCloser.ai provides the following categories of services:

    • Fractional CRO & RevOps Consulting: Revenue operations strategy, sales process optimization, CRM implementation, and go-to-market advisory delivered through retainer engagements.
    • AI Agent Deployment: Design, development, and deployment of AI agent teams for sales, marketing, and public relations functions, built on the OpenClaw framework and powered by large language models.
    • A La Carte Packages: Individual consulting and implementation packages purchased through our website, covering revenue operations, growth marketing, technology, and AI automation.
    • The Closer's Lab Community: Monthly membership providing access to educational content, templates, and community resources.

    The specific scope, deliverables, and timeline for any engagement will be defined in a Statement of Work ("SOW") or package description agreed upon before work commences.

    3. Engagements & Booking

    All consulting and AI agent engagements begin with a discovery call booked through our scheduling system. No work is guaranteed or commenced until a SOW or package purchase is completed and payment is received. We reserve the right to decline any engagement at our discretion.

    4. Pricing & Payments

    All prices are listed in US Dollars (USD) and are subject to change without notice. Payment is processed through Stripe. By providing payment information, you authorize us to charge the applicable fees.

    • Retainer Engagements: Billed monthly, with terms (monthly, 6-month, or 12-month commitments) specified in your agreement. Early termination of multi-month commitments may be subject to fees outlined in your SOW.
    • A La Carte Packages: Payment is due in full at time of purchase. Package work begins after payment confirmation.
    • Community Memberships: Billed monthly on a recurring basis until cancelled. You may cancel at any time through your account or by contacting us.

    5. Refund Policy

    Due to the nature of consulting and custom AI agent work, refunds are handled on a case-by-case basis. If you are unsatisfied with deliverables, contact us within 14 days of delivery to discuss resolution. We are committed to making it right -- whether through revisions, credits, or partial refunds as appropriate.

    Community membership fees are non-refundable for the current billing period but will not be charged for future periods after cancellation.

    6. Intellectual Property

    Client Ownership: Upon full payment, you own the deliverables created specifically for your engagement, including custom AI agent configurations, process documentation, and strategy materials created for your business.

    Company Ownership: We retain ownership of our proprietary methodologies, frameworks, templates, tools, and any pre-existing intellectual property used in delivering the Services. This includes our general knowledge, techniques, and reusable components that are not specific to your business.

    Open-Source Components: AI agents built on OpenClaw and other open-source frameworks are subject to their respective open-source licenses. We will clearly identify any open-source components used in your deployment.

    7. AI Agent Services -- Specific Terms

    When engaging our AI agent deployment services, the following additional terms apply:

    • Performance: AI agents are tools that augment human capabilities. While we optimize for accuracy and effectiveness, we do not guarantee specific revenue outcomes, conversion rates, or media placements. Results depend on many factors including your market, data quality, and sales process.
    • Data Handling: AI agents may process business data including prospect information, CRM records, and communication content. You are responsible for ensuring that your use of AI agents complies with applicable data protection laws and your own privacy obligations.
    • Human Oversight: AI agents are designed to operate with human oversight. You are responsible for reviewing and approving agent outputs, especially outbound communications sent on your behalf.
    • Third-Party Services: AI agents may integrate with third-party services (CRM, email, social media platforms). You are responsible for maintaining active accounts and complying with the terms of service of those platforms.

    8. Confidentiality

    Both parties agree to maintain the confidentiality of proprietary information shared during the engagement. This includes business strategies, financial data, customer lists, AI agent configurations, and any information marked as confidential. Confidentiality obligations survive the termination of the engagement for a period of two (2) years.

    9. Limitation of Liability

    To the maximum extent permitted by law, FullStackCloser.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, arising out of or related to the use of the Services.

    Our total aggregate liability for any claims arising from or related to the Services shall not exceed the total amount paid by you to us in the twelve (12) months preceding the claim.

    10. Disclaimer of Warranties

    The Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Services will be uninterrupted, error-free, or that AI agents will achieve specific results. We make no representations about the accuracy, reliability, or completeness of any AI-generated content or outputs.

    11. Indemnification

    You agree to indemnify and hold harmless FullStackCloser.ai, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any content or data you provide to us for use in AI agent deployments.

    12. Termination

    Either party may terminate a consulting engagement with 30 days' written notice, unless otherwise specified in a SOW. We may suspend or terminate your access to the Services immediately if you breach these Terms, fail to make timely payments, or engage in conduct that we reasonably believe is harmful to our business or other clients.

    13. Governing Law & Dispute Resolution

    These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any disputes arising from these Terms or the Services shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

    14. Changes to These Terms

    We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Services after changes are posted constitutes your acceptance of the revised Terms. For material changes, we will make reasonable efforts to notify active clients.

    15. Contact

    If you have questions about these Terms of Service, please reach out through our website or book a call at our scheduling page.